I once worked at a company that seemed incapable of making decisions. A middle manager there, for his Master’s thesis at Wharton, described the company’s decision-making process. He received an F. His advisor wrote: “No company could operate as stupidly as you have described. You must not understand how your own company operates.”
But he got the president of the company, the VP of Marketing, and the Director of Engineering to read his thesis. They signed a statement that it was a fair description of how the company worked. His grade was changed to A+.