David Gristwood has published an essay on the 21
Rules of Thumb – How Microsoft develops its Software . One of these
rules is “Never trade a bad date for an equally bad date”, and what he
means is this: if you have to slip, make sure you’re successful hitting
the new deadline, else credibility and morale will suffer. I was
expecting a different reason for this rule. Here’s a problem that even
affects non-programmers.
When a project has an impossible deadline, people working on it will say so, be depressed, and grumble. But they will keep working on the project (do they have a choice?) and in their minds they will think opposite, success-oriented thoughts like this:
“They really want to finish the project in a month, so they must assume we will take horrible risky shortcuts.” “They really want to finish the project in a month, so they don’t mind if we use inferior materials and leave stuff out. "Maybe it IS possible to finish in a month if we skip testing for defects.” After a few of these attempts to meet the impossible deadline, the work is so messed up that it will not meet subsequent deadlines either. Bad dates make the work regress.
Saturday, June 26, 2004
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