Thursday, January 12, 2012

Thanks, - Toby

Email has always been bedeviled by a pair of minor problems: the Salutation and the Signoff.
I have no useful advice about the salutation. Often, it's really hard to guess what sort of person or people you are addressing. When I'm in the dark, I usually begin my Email like this:
Hi,
{Etc. ...}

I believe I have solved the signoff issue. It is always good, unless you are touching a loved one, to end your email like this:
Thanks,
- Toby

I think that this signoff feels especially nice in emails that criticize the recipient. No matter how nasty your email gets, you can assume that your polite signoff will disarm them.
Thanks,
- me

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